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Disability-Related Complaints for Foreign Carriers flying to/from the USA (more than 100 complaints)

British Airways: 780 Virgin Atlantic: 567 WestJet: 372 Emirates: 324 Air France: 291 Lufthansa: 226 ...

Airport Sensory Room for Passengers with Special Needs

Airport Sensory Room for Passengers with Special Needs ...

Airline Special Assistance Rating Programme

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Unaccompanied Minors

Before Flight During Flight After Flight   ...

Wheelchair and Guided Assistance Tips for Service Providers

Restroom Stops A restroom stop is required if: A passenger requests a stop; The restroom is on the w ...

Minors travelling alone – Step by step

Step 1: Making a booking   Step 2: Coming to the airport Step 3: Travelling on board Step 4: Ar ...

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